QUADROS, V. Improvement alternatives for monitoring the efficiency of industrial operations from the perspective of strategic indicators: a case study in a metal-mechanic industry in western Santa Catarina. Revista e-TECH: Tecnologias para Competitividade Industrial - ISSN - 1983-1838, [S. l.], v. 15, n. 2, 2022. DOI: 10.18624/etech.v15i2.1207. Disponível em: https://etech.sc.senai.br/revista-cientifica/article/view/1207. Acesso em: 2 mar. 2024.