Quadros, Vanessa. “Improvement Alternatives for Monitoring the Efficiency of Industrial Operations from the Perspective of Strategic Indicators: A Case Study in a Metal-Mechanic Industry in Western Santa Catarina”. Revista e-TECH: Tecnologias para Competitividade Industrial - ISSN - 1983-1838 15, no. 2 (setembro 30, 2022). Acessado fevereiro 24, 2024. https://etech.sc.senai.br/revista-cientifica/article/view/1207.